Telephone Operating
Everything OPM FedScope (June 2026) reports about the Telephone Operating occupation series (code 0382): headcount, average salary, length of service, and pay comparison.
The verdict
With 357 employees (0.0% of the federal civilian workforce), Telephone Operating ranks as a smaller, specialized federal occupation within the General Administrative, Clerical, and Office Services Group family, and headcount edged up from the prior period. Its average salary of $45,304 pays below the federal average.
- Headcount change
- +0.8%
- Pay change
- -0.1%
- Avg tenure
- 13.3 yrs
- Rank in family
- #18 of 31
What the Numbers Say About Telephone Operating
For job seekers weighing career length: this series shows a mid-length average tenure, reflecting a mix of career employees and those who transfer or exit mid-career. Headcount moved up versus the prior period, though at this small a headcount, year-to-year swings can reflect a handful of hires or departures rather than a broad hiring trend. As for pay, the latest move was a small shift, within the range of normal year-to-year rounding rather than a broad pay-table change.
The General Administrative, Clerical, and Office Services Group family (code 03) groups Telephone Operating together with 30 other related occupations across the federal government. Candidates browsing USAJOBS for Telephone Operating postings should also review these sibling occupations in the General Administrative, Clerical, and Office Services Group family. The General Administrative, Clerical, and Office Services Group family totals 260,640 employees, and Telephone Operating accounts for 0.1% of them.
Salary context · lean-pay series
How Telephone Operating pay compares to the federal average
Occupation Average
$45,304
Federal Average
$117,339
vs. Federal Avg
-61.4%
Where Telephone Operating ranks on lean federal pay
Telephone Operating earns more on average than 3% of federal occupation series (14 of 541). The highlighted bar marks where Telephone Operating sits in the federal pay distribution.
Average-salary distribution across all 541 federal occupation series; the highlighted bar marks Telephone Operating.
Related Occupations in General Administrative, Clerical, and Office Services Group
10 other occupations in the same family
| Occupation | Employees | Avg Salary | Avg LOS |
|---|---|---|---|
| Miscellaneous Administration and Program | 84,990 | $125,183 | 15.6 yrs |
| Management and Program Analysis | 73,337 | $134,823 | 16.7 yrs |
| Miscellaneous Clerk and Assistant | 35,782 | $53,568 | 10.4 yrs |
| Logistics Management | 20,350 | $117,169 | 15 yrs |
| Program Management | 15,235 | $178,573 | 19.9 yrs |
| Administrative Officer | 8,149 | $110,689 | 18 yrs |
| Secretary | 5,419 | $66,321 | 14.3 yrs |
| Telecommunications | 3,607 | $127,955 | 16.5 yrs |
| Management and Program Clerical and Assistance | 3,112 | $68,111 | 14 yrs |
| Government Information Specialist | 2,335 | $124,799 | 17.1 yrs |
Nationwide occupation series with similar scale or pay
Two peer sets for Telephone Operating outside the General Administrative, Clerical, and Office Services Group family, on headcount and average salary axes that vary across all OPM occupation series.
Similar headcount
Nearest employee counts in other occupation families (357 here).
Similar lean average salary
Nearest average salaries in other occupation families ($45,304 here).
Key takeaways
- Place Telephone Operating pay in context with the pay-rank chart above, then compare it with another occupation.
- Turn an average salary into a grade: the GS pay grade tables show how grades and steps map to pay.
- Browse the General Administrative, Clerical, and Office Services Group family occupations in the table above, or search current Telephone Operating postings on USAJOBS.
OPM FedScope and Federal Workforce Data figures are federal civilian headcounts, average salaries, and length-of-service statistics - not job-quality scores, hiring advice, or a live vacancy listing. A larger or higher-paid agency is not a better employer.