Telephone Operating
Everything OPM FedScope (June 2026) reports about the Telephone Operating occupation series (code 0382): headcount, average salary, length of service, and pay comparison.
The verdict
With 357 employees (0.0% of the federal civilian workforce), Telephone Operating ranks as a smaller, specialized federal occupation within the General Administrative, Clerical, and Office Services Group family, and headcount grew 0.8% from the prior period. Its average salary of $45,304 pays below the $117,339 federal average.
- Employees
- 357
- Share of workforce
- 0.0%
- Avg salary
- $45,304
- Avg tenure
- 13.3 yrs
What the Numbers Say About Telephone Operating
0.0% of the federal civilian workforce (1,953,300 employees total, June 2026) works in the Telephone Operating occupation (OPM code 0382): 357 people, headcount up 0.8% versus the prior period, though at this small a headcount, year-to-year swings can reflect a handful of hires or departures rather than a broad hiring trend.
Average tenure in Telephone Operating runs 13.3 years, a mid-length average tenure, reflecting a mix of career employees and those who transfer or exit mid-career. Pay averages $45,304 per year, down -0.1% from the prior period, a small shift, within the range of normal year-to-year rounding rather than a broad pay-table change.
The General Administrative, Clerical, and Office Services Group family (code 03) groups Telephone Operating together with 30 other related occupations across the federal government. Candidates browsing USAJOBS for Telephone Operating postings should also review these sibling occupations in the General Administrative, Clerical, and Office Services Group family.
Telephone Operating makes up 0.1% of the 260,640 employees across the General Administrative, Clerical, and Office Services Group family, ranking #18 of 31 occupations in that family by headcount.
Salary context · lean-pay series
How Telephone Operating pay compares to the federal average of $117,339
Occupation Average
$45,304
Federal Average
$117,339
vs. Federal Avg
-61.4%
Where Telephone Operating ranks on lean federal pay
Its average salary of $45,304 is higher than 3% of federal occupation series (14 of 541). The highlighted bar marks where Telephone Operating sits in the federal pay distribution.
Average-salary distribution across all 541 federal occupation series; Telephone Operating ranks higher than 3%.
Related Occupations in General Administrative, Clerical, and Office Services Group
10 other occupations in the same family
| Occupation | Employees | Avg Salary | Avg LOS |
|---|---|---|---|
| Miscellaneous Administration and Program | 84,990 | $125,183 | 15.6 yrs |
| Management and Program Analysis | 73,337 | $134,823 | 16.7 yrs |
| Miscellaneous Clerk and Assistant | 35,782 | $53,568 | 10.4 yrs |
| Logistics Management | 20,350 | $117,169 | 15 yrs |
| Program Management | 15,235 | $178,573 | 19.9 yrs |
| Administrative Officer | 8,149 | $110,689 | 18 yrs |
| Secretary | 5,419 | $66,321 | 14.3 yrs |
| Telecommunications | 3,607 | $127,955 | 16.5 yrs |
| Management and Program Clerical and Assistance | 3,112 | $68,111 | 14 yrs |
| Government Information Specialist | 2,335 | $124,799 | 17.1 yrs |
Nationwide occupation series with similar scale or pay
Two peer sets for Telephone Operating outside the General Administrative, Clerical, and Office Services Group family, on headcount and average salary axes that vary across all OPM occupation series.
Similar headcount
Nearest employee counts in other occupation families (357 here).
Similar lean average salary
Nearest average salaries in other occupation families ($45,304 here).
Key takeaways
- Telephone Operating pays below the federal average by 61.4% ($45,304 vs $117,339 federal-wide), at the 3rd percentile for pay among 541 tracked occupation series.
- A smaller, specialized federal occupation by headcount: 357 employees, 0.0% of the federal civilian workforce, and headcount grew 0.8% from the prior period.
- According to OPM FedScope June 2026, Telephone Operating ranks #342 of 663 federal occupation series by headcount (the same employee_count ordering as our occupations directory).
- Telephone Operating makes up 0.1% of the 260,640 employees across the General Administrative, Clerical, and Office Services Group family, ranking #18 of 31 occupations in that family by headcount.
OPM FedScope and Federal Workforce Data figures are federal civilian headcounts, average salaries, and length-of-service statistics - not job-quality scores, hiring advice, or a live vacancy listing. A larger or higher-paid agency is not a better employer.